Description: Designed exclusively for Cool Beans Cafe, this eLearning course aims to enhance barista training expertise and elevate customer experiences by equipping participants with essential skills in customer service and effective upselling strategies.

Tools Used: Vyond, Articulate Storyline, Microsoft Publisher, Canva

Highlights:

• Scenario-based simulation

• Collect/display the learner's name

• Completion Certificate

• Images designed in Canva & Publisher

Additional Deliverables:

• Coffee Drink Guide Infographic

Description: Enhance your customer support skills and problem-solving abilities with this interactive eLearning course, featuring realistic help desk call scenarios and practical techniques for effective communication and issue resolution.

Tools Used: Vyond, Articulate Storyline, Camtasia, Canva

Highlights:

• Scenario-based

• Video editing

• Character selection

Additional Deliverables:

• Storyboard - coming soon

Description: This eLearning course was designed for individuals to reduce their sugar intake and live a healthier lifestyle by identifying food and drinks with high sugar content.

Tools Used: Articulate Storyline, WellSaid Labs, Canva

Highlights:

• Custom buttons

• Variables, layers, triggers, & interactive markers

• Knowledge checks and quiz

• Interactive drag-n-drops

Try it here: Cola Sugar Cube Interaction

Added and Natural Sugar Knowledge Check

Additional Deliverables:

• Design Document

• Storyboard

• Added Sugar Infographic